Behavioral Health Integration
About the work
Behavioral Health Integration programming is centered on person-centered care that assists individuals with addressing mental health and substance use conditions, health behaviors, life stressors, and stress-related physical symptoms. The underlying principle of behavioral health integration is that behavioral, physical and social health are inextricably intertwined and that by exploring these determinants of health and their relationship to one another, we better understand the root causes of many health disparities individuals are experiencing. The programs in BHI operate from a holistic perspective and use interventions strongly rooted in recovery principles, consistently applying person-centered approaches and working with individuals and families to develop strategies based on their preferences.
Boston Area Services
Michael J. Gill Clinic
Michael J. Gill Mental Health Clinic provides effective short and long term outpatient diagnostic and treatment services for individuals across the full spectrum of behavioral health challenges including mental health concerns, co-occurring substance use challenges, autism spectrum disorders and cognitive difficulties who are 13+ years of age. Our services include: Intake, Evaluation and Diagnosis, Treatment Planning, Consultation, Psychotherapy and Counseling and Pharmacotherapy. The Gill Clinic practitioners provide evidence-based practices that serve individuals across the age continuum and also have access to programs providing additional support, including the more than 170 programs at Bay Cove Human Services.
To access services at the Michael J. Gill Outpatient Clinic, please call us at 617-619-5900, email us at outpatientclinic@baycove.org, or click the link to access our referral form.
Boston Mobile Crisis Intervention
The Boston Mobile Crisis Intervention Team provides trauma informed crisis services to adults and youth in both urgent and emergent situations. The MCI services are delivered by a 24/7 mobile crisis team in either our urgent care center at 85 East Newton Street in Boston or in the community at the location of your choice. MCI services work to identify the individual’s immediate needs, to de-escalate the crisis, and to connect the individual to a safe and least-restrictive setting for ongoing care. The Boston MCI service is provided by Bay Cove as a subcontractor to and in partnership with Boston Medical Center and is an integral component of BMC’s operation of the Boston Community Based Health Center.
To access the services of the Boston Mobile Crisis Intervention Team, please call 1.800.981.HELP (4357). This phone is answered 24/7.
Boston CCS
The Boston Adult Community Crisis Stabilization Program is a staff secured, voluntary unit where people in crisis are provided comprehensive medical, psychiatric and addiction assessment and treatment that promotes their overall stabilization and return to the community. All A-CCS services are delivered through 1:1 and group interactions in a safe, structured environment and include Crisis Stabilization and: treatment, medical, psychiatric and addiction treatment (including detoxification), psychopharmacology assessment, intervention and treatment, case management and referrals to outpatient treatment, and education on peer support and recovery-oriented services. The Boston A-CCS is operated by Bay Cove as a subcontractor to and in partnership with Boston Medical Center and is an integral component of BMC’s operation of the Boston Community Based Health Center.
To access the services of the Boston Adult Community Crisis Stabilization Unit, please call 1.800.981.HELP (4357). This phone is answered 24/7.
Marie’s Place
Marie’s Place Community Crisis Stabilization and Respite provides respite care for individuals with acute behavioral health and/or substance use disorder needs as an alternative to hospitalization. This program is open only to individuals whose insurance is Commonwealth Care Alliance and offers a structured setting where the clinical teams focus on maintaining patient safety, improving recovery, and promoting a safe return to the community. Marie’s Place is operated by Bay Cove as a subcontractor to and in partnership with Commonwealth Care Alliance.
To access more information about Marie’s Place Community Crisis Stabilization and Respite, please call 866-420-9332.
Community Care Partners
The Community Care Partners team is a joint venture between two founding members, Vinfen and Bay Cove, supporting 4 Affiliated Partners providing care coordination services to MassHealth Members and in partnership with multiple Accountable Care Organizations/Managed Care Organizations. The mission of the CCP program is to support MassHealth Members with complex medical and behavioral health needs in breaking through barriers and connecting to a network of health care providers and social service organizations to support them in improving their overall health and wellbeing.
To access the Community Care Partners team, please call 617-878-2410 or email info@carepartnersma.org.
Community Partners (Boston & Taunton)
The Bay Cove Community Partners program is an Affiliated Partner of the Community Care Partners. The CP program provides integrated care coordination, working with members with complex behavioral health and long-term services and support needs. The goal of this programming is to assist individuals in navigating complex healthcare and social services systems and to promote collaboration across all medical, specialty, behavioral health and social services providers in an effort to address social determinants of health and deliver integrated care. The CP program delivers services through multidisciplinary care teams working with individuals to strengthen linkages and connections with health care providers and community-based organizations as they strive to meet their desired health and wellness goals.
To access the Community Partners program, please call 617-878-2410 or email info@carepartnersma.org
Bay Cove Health Home
The Bay Cove Behavioral Health Home is an innovative program that provides MassHealth members under 65 who also have Medicaid with comprehensive benefits and integrated care coordination. In this model, an individual is assigned a Care Manager, who works to coordinate care between the individual, their providers, and their insurance plan with the goal of promoting integrated care and improving the individual’s overall health and wellness. The scope of work of the Bay Cove Behavioral Health Home team covers four broad categories: assessment, care planning, insurance authorization management, and care coordination. The Bay Cove Behavioral Health Home is operated by Bay Cove as a subcontractor to and in partnership with Commonwealth Care Alliance.
For individuals who are enrolled in both MassHealth and Medicare, to access the Bay Cove Behavioral Health Home, please call 617-619-5920.
Cape Cod Area Services
Bay Cove Behavioral Health and Wellness Center
The Bay Cove Behavioral Health and Wellness Center is located in Hyannis, MA and is a part of the statewide network of Community-Based Behavioral Health Centers. The Center is a hub of coordinated and integrated mental health and substance use disorder treatment for individuals of all ages throughout Cape Cod. Services provided are enhanced routine and urgent behavioral health outpatient services, including access to care coordination and peer support, mobile crisis intervention services and community crisis stabilization services for adults. For more in depth information about our Cape Cod based services, please visit https://www.baycovecapecod.org/.
To access the services of the Bay Cove Behavioral Health and Wellness Center, please call 1.833.BAYCOVE (229-2683). This phone is answered 24/7.
“Our newest mental health services program is a model of the future of Behavioral Healthcare, bringing together a full continuum of care, while simplifying and increasing access to vital services.”
— Diane Santoro, VP Behavioral Healthcare Integration
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